- Jhalana National Park accepts Credit Card, Debit Card, Paypal and Direct Deposit as forms of payment.
- Kindly make payment only in our company accounts.
- Safari Gate will be allowed as per the availability. Any of the gate can be allotted among the selected zones..
- Travelers can pay 50% advance for hotels/resorts to hold the booking on confirmed basis & rest 50% amount will be settled at the time of check in. However, for safari 100% amount is payable in advance.
- Travelers can pay 100% amount to confirm the booking and enjoy more discount benefits.
- Travelers agree to pay all statutory taxes, surcharges and fees, as applicable.
- In all hotels base category room will be provided.
- In case of upgradation of room will cost extra and pay to the hotel directly.
- Customers have to wait minimum 24hr for booking confirmation and vouchers, Booking Vouchers will be sent to you by email or by WhatsApp or by SMS or by Hard Copy.
- Time of check-in 12:00 noon and check out 11:00 AM.
- Please make sure and enter correct age of passengers at the time of booking. Passengers furnishing incorrect age may incur penalty at the time of travelling.
- In case of non availability of rooms in mentioned hotel we shall provide similar standard hotel.
- In case of 3 persons, 1 room with 1 extra mattress will be provided.
- Any changes in Govt. taxes, hotel charges, safari charges etc will be informed by mail or phone before traveling date.
- We do not guarantee any zone or area, zone is subject to availability We can change the zone of your safari anytime according to the availability, customer can not claim any specific are or zone.
- Company will not be responsible for any accident, loss/theft or dammage of luggage.
- If the customer does not make the balance payment or any dues, or is unable to do so, his advance payment will be forfeited and all services will be stopped.
- We reserve the right to make itinerary and safari changes as operational or other circumstances require.
- This rates are not valid for long-weekend festivals like New Year, Christmas. etc
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In case if you are postponing or cancelling your tour/travel due to any unavoidable reasons, you must intimate us in writing. Please make it sure that cancellation charges would be effective from the next day we receive your mail in writing, also date of tour/safari is not counted. Following cancellation policy would be applicable:
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- 30 days prior to arrival - 20% of the tour cost.
- 15 days to 29 days prior to arrival - 30% of the tour cost. (excluding Jeep,Canter safari Cost)
- 07 days to 14 days prior to arrival - 40 % of the tour cost. (excluding Jeep,Canter Safari Cost)
- 02 days to 06 days prior to arrival - 50% of the tour cost. (excluding Jeep,Canter Safari Cost)
- Less than 48 hours or no show - NO REFUND.
- Jeep,Canter Safari amount are non refundable.
- For any cancellation of Tour/Cab/Safari/Hotel Bookings etc, you have to intimate us in written on the given email-Id on info@jhalananationalparkonline.in, cancellation email sent to any other email will not be valid or acceptable.
- Any changes in Govt. taxes, hotel charges, safari charges etc will be informed by mail or phone before traveling date.
- Important Note : In case your safari is not booked due to reasons like technical error or non-availability of seat, we will refund the whole amount in your given bank account. The same would be communicated accordingly.
- In case of peak season - weekends or weekdays (Holi, Diwali, X'Mas & New Year) hotels/resorts bookings separate cancellation policy is applicable (which would be advised as and when required).
- Our Liabilities and Limitations : Please note that after you finalize the tour/service cost and in case if there are any hikes in permit fees of safaris/museums, taxes, fuel cost or guide charges decided by the Govt of India, the same would be charged as extra.
- Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
- In case of dispute, if any, shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh.